Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or newsletter subscription
• Subscribe to our nutrition guides or plant-based resources
• Submit inquiries through our contact forms
• Participate in surveys, contests, or promotional activities
• Download our Indonesian vegetables and fruits guides
• Engage with our community features or forums

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our site
• Referring website or link information
• Interaction data with our Indonesian plant database

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site, including:

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Third-party cookies from our partners and analytics providers

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To provide and maintain our Indonesian vegetables and fruits guides
• Communication: To send you nutrition information, updates about Indonesian plant species, and promotional materials
• Personalization: To customize content based on your interests in plant-based nutrition
• Improvement: To analyze usage patterns and improve our website and services
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send you information about new features, guides, and educational content

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These providers include:

• Email service providers for newsletter distribution
• Analytics services for website performance monitoring
• Hosting providers for website infrastructure
• Payment processors for any premium services

Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government investigations
• Protection of our rights and safety
• Emergency situations involving user safety

4. Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure hosting with reputable providers
• Employee training on data protection practices
• Incident response procedures for security breaches

While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request information about the personal data we have about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a structured format
• Objection: Object to processing of your data for certain purposes
• Withdrawal: Withdraw consent for processing where applicable

To exercise these rights, please contact us at [email protected] or call us at +44 20 7485 2367.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings or our cookie consent manager.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for advertising and promotional purposes

For more detailed information about our use of cookies, please visit our Cookie Policy.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

• Account Information: Retained while your account is active and for 3 years after closure
• Newsletter Subscriptions: Retained until you unsubscribe
• Communication Records: Retained for 2 years from the last interaction
• Analytics Data: Retained for 26 months from collection
• Legal Requirements: Retained as required by applicable laws

8. International Data Transfers

Veganindolife is based in the United Kingdom. Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Where we transfer data to countries without adequacy decisions, we rely on appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules (BCRs)
• Codes of conduct and certifications

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us immediately.

For users between 13 and 18 years of age, we may collect personal information with parental consent. Parents and guardians should monitor their children's internet usage and help enforce this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing prominent notice on our homepage

The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Your continued use of our website after such modifications constitutes acceptance of the updated Privacy Policy.

11. Data Protection Officer and Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us through the following channels:

For EU users: You also have the right to lodge a complaint with your local data protection authority if you believe that our processing of your personal data violates applicable law.

12. Related Policies

This Privacy Policy should be read in conjunction with our other policies: